Race, Ethnicity, and Language Questionnaire Now Available on Premera Web Portal and App

In November, Premera Blue Cross announced that we’d be collecting race, ethnicity, and language (REL) data from our members. The collection of REL data is part of a nationwide mandate from the National Committee for Quality Assurance (NCQA).

Beginning in January, Premera members can access the REL survey, under account settings, in their Premera web portal or Premera mobile app. The REL survey offers about 150 options for race and ethnicity, and about 50 options language.

Why this matters
This is a crucial step towards gaining a deeper understanding of our members and the health inequities they face, especially those from historically marginalized communities. With this data, we can develop targeted, data-driven programs that truly cater to the unique needs of our members.

Spread the word
As part of the mandate, Premera is required to gather REL data from at least 80% of health plan members. To encourage participation, the following resources are available to you and your clients:

• Race, Ethnicity, and Language Date: Why It Matters for Employer Groups
• Race, Ethnicity, and Language Data Gathering Employer FAQ
• 5 Things Employers Should Know About REL

In February, members will receive an email or postcard communication to encourage their participation. Employers can also access promotion materials on B’link.

Contact your Premera account representative for more information.