Enhanced Case Management helps members overcome barriers—and helps employers lower total cost of care

Premera Enhanced Case Management pairs members with a dedicated care team and a simple digital experience that meets them where they are—especially when chronic conditions and life challenges make change feel impossible. In one member story, consistent outreach, nutrition coaching, and care coordination supported meaningful clinical improvement (including weight loss and better diabetes control) while helping the member stay connected to in-network providers and supportive services. For employers, this matters because engaged members are more likely to follow care plans, close gaps in care, and avoid preventable complications that drive high-cost claims. Enhanced Case Management helps remove barriers, improve the member experience, and support healthier, more productive populations—contributing to a lower total cost of care over time.

Enhanced Case Management is part of Premera Personal Health Support. To learn more, view the flyer.

Enhanced Case Management

Read the full member story on the Premera Healthsource blog.