Digital producer payments are coming in November

Expanded electronic payment options will be available soon for Premera Blue Cross and Premera Blue Cross HMO group and Medicare Supplement producer commissions. This transition impacts producers and general agencies who receive payment directly from Premera Blue Cross and PBC HMO.

Beginning in November, group and Medicare Supplement commission payments will move to a new payment experience that includes expanded electronic payment options through ECHO Health. The goal is to provide more flexible payment choices while simplifying the commission payment process.

What to expect

Over the coming weeks, agencies and producers who receive commission payments directly from Premera will receive additional information about:

• Available payment options
• How to establish or update payment preferences
• User guides and support resources
• What to expect when the new experience launches
• Frequently asked questions and other helpful tools
• Important information for agency administrators and finance contacts

To support a smooth transition, Premera has been working with agencies to identify the appropriate finance and commission payment contacts. These contacts will receive important implementation information, including payment setup instructions and transition details.

If your organization receives commission payments directly from Premera, please make sure the appropriate finance or administrative contact is aware of upcoming communications regarding this change.