PBC HMO members work with their PCP to improve their healthcare experience

Premera Blue Cross HMO (PBC HMO) members work with their primary care providers (PCPs) to get care. Every HMO plan is centered around the member-PCP relationship, which improves a member’s healthcare outcomes and reduces costs.

How does a PBC HMO plan reduce costs for members?

• Members who consistently work with the same PCP ensure that future care decisions are informed by past medical history.
• Consulting a PCP before seeking specialty care can reduce time spent searching for available, in-network providers.

How does a PBC HMO plan benefit employers?

• When members consult their PCP first, they avoid having to troubleshoot specialty care, which can decrease the stress that can affect them both at home or work. This helps maintain productivity and improve morale.
• Streamlined and simple healthcare experiences can improve employee satisfaction and productivity.
• Reducing the total cost of care, including the number of specialist claims submitted, helps to keep plan costs lower for annual renewals.

We made this helpful explainer video about the importance of a PCP:

HMO 101: Why You Need a PCP

Follow Prudence as she learns why consistent primary care is important to staying healthy—especially in medieval Europe. Watch here.

You can find out more about PCPs and their importance on our website.